Shipping questions before ordering? Check here first!
Track your package at the My Account Page.

Q	How do I calculate the amount for shipping?
A	Simply add the item(s) you want to our secure shopping cart. Add your shipping zip code and click, Go. Our shopping cart will access UPS and USPS to determine shipping charges and return the results to you in the shopping cart.

Q	What are my shipping options?
A	USA: USPS Priority Mail (all USA destinations and APO/FPO) USPS Express Mail (1 day to MOST destinations; some destinations take 2 days) UPS Ground (lower 48) UPS 3-Day Select UPS 2nd Day Air UPS Next Day Air Saver (1 business day) International: USPS Priority International Express International International Shipping and Returns Information: Int'l Shipping and Return Info

Q Q

How long does each shipping option take for delivery? I need my item shipped today! Is it possible?

A

Orders are generally processed in the order they are received. If you need an order shipped the same day, please place the order early in the day and send an email to sales@dreambabygifts.com. If you send an email, please make sure you receive an immediate response. Please follow up with a phone call if you do not receive a return email. We may be busy waiting on customers and packing orders! Ship times are based on estimated time in transit after UPS or USPS has received or picked up the package from our store. We pack and label the box; the shipping company picks it up directly from our store. We process orders as quickly as possible, but again please call us if you need your package shipped immediately. Shipping Options and Time in Transit If you are unsure of which delivery option to select, please call us for help. • U.S.P.S. Priority Mail® - Not guaranteed delivery time usually 2-5 days after pickup. This is an inexpensive option, and it usually arrives in 2-5 days, however, the USPS does not guarantee a ship time. If you need a guaranteed ship time, please use UPS. USPS usually has delays during major holidays. • USPS Express Mail - Guaranteed delivery time overnight to most domestic locations. Orders must be received early in the day for shipping out on the same day via USPS Express. Some locations are guaranteed by the end of the second day, depending on the destination location. You may calculate the time for a USPS Express package at this link: Express Mail Commitment Time Enter our zip code (origin) 98402 and your zip code (destination). Add one additional day for an order placed on a Saturday or Sunday.* * Please note, any Express orders placed on a Sunday will ship out on a Monday. Our Saturday USPS pickup is later in the day, and this will add one day to your Express shipment for any Saturday order. • UPS Ground - Guaranteed ground delivery 1-6 business days after pickup from our store. See map at bottom of these descriptions.* • UPS 3-Day Select® - Guaranteed delivery by end of 3rd business days after pickup. i.e., A package picked up on a Monday will arrive on Thursday.* • UPS 2nd Day Air® - Guaranteed by end of 2nd business day after pickup. i.e., A package picked up on a Monday will arrive on Wednesday.* • UPS Next Day Air Saver - Guaranteed delivery by the end of the next business day.* *Please note: The UPS times are guaranteed for normal business days. If UPS is closed for a holiday or incremental weather, there may be additional delivery time by UPS. UPS does not guarantee ground service 2-3 weeks before Christmas. There may be additional delivery time by UPS during the month of December for ground packages. Please select UPS Next Day Air Saver, 2nd Day Air, or 3-Day Select for a guaranteed service during the month of December.

Q	What if there is a shipping problem or I need to return an item?
A	You can find detailed information here:  Return/Refunds

Q	Do you refund shipping charges?
A	Dream Baby Gifts does not refund shipping charges and is not responsible for shipping charges on returned items.

Q	May I ship to more than one address?
A	Yes, you may ship to multiple recipients. As you add each item to the shopping cart, please choose the recipient from the "Send To" drop-down menu. You will be asked for all recipients' addresses during the checkout process.

Q

Will I receive a shipping confirmation and tracking number?

A

If you provide an email address in the shopping cart, you will receive an email when your order has shipped with a tracking number. Tracking services provide detailed information. You can track your package from the My Account screen or you can go directly to the USPS.com or UPS.com website to track your package. The USPS tracking service for USPS Priority mail may indicate the package has been labeled, but does not indicate the package has been picked up, however, we have daily USPS mail pickup from our store. We do not hold packages. They leave our store daily.